FAQ

 What is this service all about?

We aim to be your virtual assistant from India. You will have a dedicated assistant from the start of your project. This will help your virtual assistant in understanding you over the course of time and will start working according to your preferences even without you telling him.

WILL THE VIRTUAL ASSISTANTS WORK AS AN IN HOUSE EMPLOYEE FOR ME?

Yes, you will have dedicated assistant and you will have the freedom to assign him/her any tasks necessary

Since you are located in India how can we interact to take care of specific tasks?

We want our employees to have a healthy lifestyle. We have our office premises open for 15 hours a day and can schedule a call anytime You can schedule an interaction with your assistant through online video chat services.We are open from 7.00 AM to 11.00 PM IST (Indian Standard Time) which equates to 8.30 PM to 12:30 PM EST. Since we are ahead, we can finish the work for you by the time you are out of your bed.
If you have any special requirement, our VA will schedule a meeting as per your convenience.
7:00 AM (7:00) IST = 8:30 PM (20:30) Previous Day EST
11:00 PM (23:00) IST = 12:30 PM (12:30) EST

Do we work on weekends?

If there are any special deadline that needs to be met or any urgent work we will get it done on weekends. For business as usual scenario we don’t work on weekends.

 Can I whatsapp my assistant with some tasks?

Absolutely, why call and waste your money, just watsapp the assistant and BOOM the work will be done. All our assistants are equipped with Whatsapp.

Can my assistant do design work for me?

We have a team of in-house designers who will can get the work done. Your VA will be in-charge of the project.

How about audio and video editing?

We have an inhouse audio and video editors whom the VA will take help from to get your project done. We go through a rigorous process of vetting each and every individual before onboarding him/her and make sure we hire only the best talent.

I have more questions, how can I clarify?

Send an email to care [at] foxdiary [dot] com and we will get back to you at the earliest.